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Alo Yoga Returns Policy

Cahoot summarizes Alo Yoga’s return policy to help you understand your options when returning activewear or yoga gear. Most items are returnable within 30 days of delivery.

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Alo Yoga Key Return Policy Details

Alo Yoga offers free 30-day returns for unworn items with tags. Use their online return portal to generate a prepaid label.

CategoryDetails
Return Window30 days from delivery date
Receipt/Proof of PurchaseNo approval needed, use online return portal
Return Shipping ResponsibilityFree returns for U.S. customers
Restocking FeesShipping charges are not refunded
Refund Process TimeRefund issued to original payment method
Condition of ReturnMust be unworn and unwashed with tags
ExchangesNo direct exchanges online
ExceptionsFinal sale items not returnable
Special ConditionsReturn form or order confirmation required
Return InstructionsBegin return on Alo Yoga’s return portal
Additional Nuances7–10 business days after item is received
Frequently Asked Questions
How do I start a return?

Visit the Alo Yoga return portal and follow the instructions.

Is return shipping free?

Yes, for U.S. orders.

What’s the return window?

30 days from the delivery date.

Can I return final sale items?

No, final sale items are not eligible for return.

Return Process Details

Return Policy Overview

Alo Yoga accepts returns within 30 days of delivery. Items must be unworn, unwashed, and in original packaging with all tags attached. Final sale items are not eligible for return.

Return Instructions

  1. Go to the Return Portal to begin your return.
  2. Enter your order number and zip code to retrieve your order and generate a prepaid return label.
  3. Pack your return securely and drop it off at the designated carrier.

Shipping Fees

  • Returns are free within the U.S.

Refunds

Refunds are issued to the original form of payment within 7–10 business days after the return is received and processed.

Alo Yoga Returns: How to Return or Exchange Your Online or In-Store Purchase

What Items Are Eligible for Return?

We accept returns on most items within 30 days of purchase, whether purchased in store or through an online order. To be eligible for a refund or exchange, items must:

  • Be in new, unworn condition with all tags attached
  • Be accompanied by your receipt or order number
  • Be returned using a valid return authorization number
  • Not be marked as final sale or excluded from returns under Alo Yoga’s return terms

Returns submitted without proper authorization or beyond the permitted return window may be declined.

How to Initiate a Return

To submit a return, sign in to your account and begin the process under “Return an Item.” You’ll need to enter your email address linked to the order, select your item, and follow the steps online.

Customers must complete the return request and include the authorization number inside the package. Clearly label the outside of the box with the return subject line and reference number.

All returns must be accompanied by either a packing slip or confirmation email. If you made your purchase in store, please bring your item and receipt back to the store for processing.

Refunds and Store Credit

Once your item is received and approved, your refund will be issued to the original payment method or as store credit, depending on your return selection.

Please allow 7–10 business days from the date of delivery for your refund to post. Applicable taxes will be refunded where required by law. Return costs, including original shipping charges and duties, are not refundable unless otherwise stated.

Alo Yoga does not offer price matching for returned items repurchased at a lower price.

Responsibility and Return Terms

Customers are responsible for ensuring the return is properly packaged, shipped, and received at the designated facility. Alo Yoga reserves the right to deny returns that do not meet policy criteria or fall outside the official return history window.

Please ensure your return authorization number is included to avoid delays.

Contact Information

Email: [email protected]
Contact Us: https://www.aloyoga.com/pages/contact-us